In the app settings, scroll down to the Reset option. Go to iPad Settings and scroll down to the Office app (Word, PowerPoint etc). It’s early days of this bug so it’s not clear if this technique actually helps or, as sometimes happens, MS Support is as much in the dark as customers. Microsoft recommends this to workaround that ‘may’ help. If you need the full range of tools that Word has to offer, not to mention the ability to work offline and save files into other folders or online storage services, then you’ll need to pay. Don’t forget to copy your changed document back again. That copies the document to the Files app where you can open the document. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page. A workaround would be to download a document in the OneDrive app, then choose ‘Open in another app’ then ‘Save to Files’. See Four ways to put Microsoft Office on your iPad Copy the document off OneDriveĬrashes seem to occur if a document is opened from OneDrive. There are no reports of the bug in the combined app. Use the Office ‘all in one’ app which combines Word, Excel and PowerPoint into a single app. If this doesn’t work, you should contact a Microsoft Word specialist.There’s no formal confirmation from Microsoft of the exact problem and versions affected, let alone fixes or workaround.

For Word 2007 / 2010, change Normal.dotm to OldNormal.dotm.Īfter renaming the Normal.dot or Normal.dotm, Word will recreate a new template file which should allow you to get back into opening new Word documents again.

For Word 2000 / 2002 / 2003, change Normal.dot to OldNormal.dot.

Go to C:UsersAppDataLocalMicrosoftTemplates Loop pages are flexible canvases in the Loop app where you can bring together people and all your components, links, tasks, and data.

Here’s how to fix your inability to open a new Word document: If they also do not open, you probably have a virus infection and need to have a virus specialist remove it. However, before implementing the fix, check other programs to see if they open or not. If you cannot open a new Microsoft Word document, your global template file within Word may be corrupted. It affects how Word opens, closes, and saves as well. global template file, controls all of the formatting, AutoText, and overall template within Word. If you cannot open a blank Microsoft Word document, chances are your template file in Word is corrupted.

Microsoft word will not open on mac